Everyone will agree, writing a condolence letter is not only difficult but also painful. Wrought with grief, you have to gather your thoughts and put it down on paper. Some people never get around to writing a condolence letter as they use the excuse that it was too painful. Yet, if you think of the comfort, your letter will bring to the bereaved as he or she reads it. Then again, you might send flowers, or a sympathy food basket, write an email, make a post on Facebook or Tweet about it. Still, nothing can replace the lasting gift of the handwritten condolence letter.

What are your choices – You have four ways to write you condolence letter:

1. Write a letter from scratch. You can see good examples of condolence letters online at ObituariesHelp.org. Be genuine and avoid pretentious language. Express your sympathy and acknowledge the grief of the person you are writing to.

2. Use an existing letter. You can add your personal touch to a letter you already have, putting it in your own style, you might be lucky to find a letter, which reflects your sentiment.

3. Use a quotation, a reading or historical letter. There is nothing wrong with writing this type of condolence letter. In fact, this will reflect how much thought you gave to the importance of saying the right things. This only adds to the lasting effect of your letter. ObituariesHelp.org has examples of poems and readings you might want to include in your letter.

4. Express your feelings the commercial way. If you do not wish to write a letter, sending a sympathy card by mail, putting a post on Facebook or sending out a Tweet, is also acceptable.

The Etiquette of it all. – Although there isn’t a right or a wrong way to write a condolence letter, there are accepted principles you should observe.

1. What is the relationship? Normally you would write the letter to the bereaved person with whom you have the closest connection. In the case where you knew the deceased very well, but not the family, you should still write a condolence letter. If it is a married person who has lost a parent, you should write to the person who lost the parent. If the spouse had a close relationship with the deceased, you should address the letter to both.

In many cases the surviving children who lost a parent, grandparent or sibling are often forgotten when it comes to condolence letters. Taking the time to mention them specifically in your condolence letter or even addressing the letter to the children is therapeutic to the recipient and considerate on your part.

You can also consider sending a condolence letter to the surviving member of a divorced couple when the former spouse dies, depending on the circumstances. If the couple’s relationship after their divorce was amicable, your letter will be appreciated.

2. How long should you wait to send your condolence letter? It is a good idea to send your letter as soon as you get the news. If you wait until you get over the shock you might never send a letter. You should make every effort to your condolence letter within two weeks. Waiting until after six weeks is a no-no.

3. What kind of stationary should you use? You can find appropriate stationary in specialty stores or online. Soft colors such as mauve, gray, white or cream is customary. Avoid bright colors and bold patterns on your stationary. Writing your letter by hand is appropriate especially if you were close friends with the decease or the surviving family.

4. Is there a standard length for a condolence letter? Your condolence letter should be as long as you think is appropriate to convey your feelings. You may be able to accomplish that in a few sentences or you might need a few pages. It is totally up to you.

Good examples of condolence letter with specific examples for your situation can be found online at obituarieshelp.org. If you knew the deceased well, it will be easier to write your condolence letter because you can draw on your memories of the person. If you did not know the person well, you can focus your letter on the family and offer your support during this difficult time. In any case, expressing your sympathy in a condolence letter is always appropriate and appreciated.

Resource Box:
Melanie Walters recommends ObituariesHelp.org for Condolence Letters, sample letters of sympathy and condolence, written examples of eulogies as well as help with all aspects of funeral planning. Also download free genealogy resources and read about building a family tree.

It isn’t enough to understand the different types of Free Family Tree Templates commonly used in genealogic research. It is even more important to know how to enter the information you collected in the charts.

We are fortunate that a standardized method of using Free Family Tree Templates was developed. It makes it easy for anyone who is reading it to understand and provides you with a means to verify you have all the data. You can find examples of different types of family tree templates at http://www.obituarieshelp.org where you can download them for free.

There are three key elements to documenting your findings:

1. How to record names
2. How to record places
3. How to record dates

How to record Names

Writing the full name - Standard genealogical method is to write the names in the conventional way. First Name, Middle, last name (surname). Write the full names of each person. Here is what the entry should look like on your family tree chart: Charles Napier BELL

Writing the last name (surname) - Last names are always written in capital letters (upper case). This makes it easier to find the names in the charts. It is also a way to differentiate the last name from the other given names. Here is what the entry should look like on your family tree template: Charles Napier BELL.

Writing Women’s Names - When recording information for women, the convention is to use their maiden names instead of their married names. If you are not able to find her maiden name, write her first name and follow it with empty parentheses ( ). Sometimes the woman’s married name is added to the chart. Here is what the entry should look like on your family tree: Margaret Ann ( ) or Margaret Ann ( ) BENNETT

And if she was married more than once? - In this case you would enter her first and middle names, her maiden name in parentheses ( ) then list her last names in order of marriage. If you have her middle name, enter it also. Let’s say your ancestor Isabel Jane Brown was first married to James Smith and later married your ancestor William Blair. Here’s how you would enter her information: Isabel Jane (Brown) SMITH; or Isabel Jane (Brown) BLAIR.

Include nicknames - If you found the nickname of your ancestor during your research, don’t forget to add it to the chart. Use quotes ” ” not parentheses to note nicknames. Remember parentheses are used to show maiden names. You don’t want to cause any confusion in the way your chart is read. Here is what the entry should look like on your family tree template: Alice Margaret “Madge” JOHNSON.

What if there are multiple names - Your ancestor may show up in your research with different last names for a number of reasons, by means of adoption or a simple name change. Write the name and then note the second name in parentheses and use the following abbreviation, a.k.a.- also known as; Here is what the entry should look like on your family tree chart: Alexander Thomas BROWN (a.k.a. Alexander Thomas WILSON)

What to do when the spelling is different? - In your research, you might find different spellings of your ancestral last name. This could be the result of:

- phonetically spelling,
- immigration to a different country
- a spelling error on the birth certificate

When writing the names in your chart, it is important to note the earliest usage of the name first, followed by the later usage. Here is what the entry should look like in your family tree template: David JOHNSON/JONSON/JONSSON

You can always use the “note” field on your chart to enter any information you want to clarify. Remember you want your family tree templates to be preserved and to be read by other people.

You can download different types of family tree templates for free at
http://www.obituarieshelp.org. Once you see the types of family tree templates available, you can decide which one is right for your genealogy research.

Resource Box:
Melanie Walters recommends ObituariesHelp.org for Free Family Tree Templates, free genealogy resources, guides to building a family tree, sample letters of sympathy and condolence, written examples of eulogies as well as help with all aspects of funeral planning.

A well designed promotional mug can have a lasting effect with your customers. The use of printed mugs as a promotional tool is popular to many business owners. If you want to promote your business through printed mugs, you can easily do it. But it is important that you should print your mugs well. Mug printing is an art, the following article should help you to learn about printing mugs.

Mug printing requires several things. You have to understand the taste and choice of your target audience, the color effects and the latest printing technology.

First comes the understanding of your audience as every business has a particular target audience, you have to keep the taste and choices of your target audience in mind before finalising your printing design. If your target audience is children, it would be worth considering placing emphasis on the use of colors, as children love bright colors. Whereas a business customer, would most likely prefer a plain mug with a meaning business brand and message, not forgetting your all important website and contact details.

Next comes the understanding of the printing technology itself. There are a number of printing techniques that include screen printing, digital printing and transfer printing. You should use the technique according to the effect you want to produce in your audience, however some prints require a transfer, whereas others may be more suited to a screen print for example. The most popular technique to imprint company logos is the screen-printing using the screen-printing method, ink is passed through to re-create an image on the mugs. You can use this fast and simple method for high volume mug printing jobs, however on more detailed printing with numerous colours where there registration problems it would be worth considering a digital or transfer print.

Transfer printing, comprises of a print laid onto a transfer which is applied by hand to each mug, the mugs are then glazed and fired to permanently attach the transfer to the mug.

Digital printing is more suited to producing high-resolution photographic prints and as such is usually only recommended for small print runs. Digital printing is usally limited to white glaze ware only, but you can also use a dye sublimation method for mug printing on other colours. Using this method, you can create bright, vibrant images. Dye sublimation uses special inks, which are printed onto coated paper and released onto the mug when heat is applied. The effect of the dye sublimation method is usually fantastic. Thus, depending on your choices and the audience, you can apply any of the above-mentioned methods.

Apart from the technique, you will also have to give attention to the business message you want to convey to the target audience. You can print the name or logo of your company, but if you are going to launch a new product, you can print its picture on the mugs. You can also print a slogan or a funny quote on the mugs to make them more interesting. Most importantly ensure that your company contact details can be found easily on the mug.

Author About:
Charlotte Bradbrook from Award Promotions writes about Printing Mugs. For more information about Printing Mugs contact us now. Please don’t forget to visit at http://www.awardpromotionalmugs.com/

Mugs are a favorite promotional item all over the world. But as many promotional mugs are made from plastics, a market has developed for recycled plastic promotional mugs. The recycled mugs are very functional as well as effective promotional items, as they will not only help you achieve your business goals, but also prove that you are a very responsible business. Go through the following article to know more about the promotional usage of recycled mugs.

Why Recycled Mugs?

As promotional items, recycled mugs are cheap and very effective. If you consider some more traditional advertising methods, television, radio and newspapers for example, these have a fairly short lifespan. Whereas a promotional recycled mug once given to the recipient, would stay on a desk, next to a machine, and basically in someones sight and mind more often than more traditional advertising methods mentioned above. The average life of a promotional mug is around 4 to 5 years, so that means your logo and or message could potentially be in front of a customer of yours for that duration.

Plastic or Recycled Mugs?

Both plastic and recycled mugs are cheap, but the choice now, is which one you should use for your campaign? If you are responsible person and understand your moral responsibility to the planet, you will probably not hesitate to go for recycled mugs. If a plastic mug gets out of use, it could take hundreds of years to decompose which means it is definitely harmful to the environment. On the other hand, recycled mugs (made from plastic) pose a similar danger if unused, however most importantly they are made from plastic which would’ve otherwise been scrapped or added to a land fill site. Recycled mugs are very environment friendly so, by using recycled mugs, you can also join the movement for a greener earth.

Use Recycled Mugs and Build Trust

By using recycled mugs, you are not only promoting your company and brand, but also setting a good example for others. More importantly, it will show that you care for the environment which is always a positive aspect in today’s environmentally conscious marketplace. After all, you are giving the promotional mugs to build a long time customer relationship and in this regard, using recycled mugs will help you build a better, trustworthy customer relationship.

Customising Your Recycled Mugs

In order to have a lasting impact, you should customise your recycled mugs well. You can design your own recycled mugs or take professional help. Most good promotional mugs suppliers will help you to customise your mugs according to your requirements. You will have to consider the taste and interest of your target audience. Ensure that you design your mugs in such a way to compliment your target audience, this will give you maximum return on your investment.

A recycled Mug- a perfect gift item

Recycled mugs make great gift items. You can give recycled mugs on several occasions such as anniversary, birthday or before a new product launch.
Thus, if you are looking for the perfect promotional item, an easy option should be to go for recycled mugs. They are cheap as well as very effective promotional gift items.

Author About:
Charlotte Bradbrook from Award Promotions writes about Recycled Mugs.For more information about Recycled Mugs contact us now. Please don’t forget to visit at http://awardpromotionalmugs.com/

If you are thinking about a promotional mugs campaign, you can easily go for the promotional plastic mugs. Using the promotional mugs for business promotion is one of the best advertising tools. The promotional mugs are available in various shapes, metals and colors. You may get confused about which ones to select. Consider your budget and audience. If you have a limited budget and also want to reach a wide range of audiences, then you can go for the promotional plastic mugs. Here follows a discussion on the plastic promotional mugs.

The main reason for selecting the plastic mugs is that they are comparatively less expensive but more durable than the other kinds of promotional plastic mugs. The attribute long lasting or durable is not usually used for advertising. But it is applicable for the promotional plastic mugs. They are truly long lasting and will advertise your business till people continue to use your mugs.

The plastic mugs are break-resistant. The ceramic or bone china mugs can break easily, if they drop onto a hard surface or are banged against one accidentally. On the other hand, the plastic mugs are unbreakable. Hence, the plastic mugs will last even longer than a ceramic or bone china mug. Thus, investing in promotional plastic mugs has a good chance on return on investment.

If you want to use the promotional plastic mugs, you will have more options. The plastic mugs are available in many styles and colors. In fact, there are many more colours and styles to choose from in plastic mugs than in the ceramic or bone china styles. One of the key things about the promotional mugs is that you will have to choose the right type of the mugs for the right audience. If , for example, your target audience is the children then you will have to choose the colorful mugs. There are more colors and designs in the promotional plastic mugs. Thus, the promotional plastic mugs have more options means you will have more choices to direct your advertising.

The promotional plastic mugs make excellent gift items. The plastic mugs appeal to all kinds of people irrespective of their age and class. You can run your promotional campaign on some special occasions. You can use them for appreciating or recognizing the good work of your employees.

One important thing about the promotional plastic mugs is that you have to customize them. Mere giving the promotional plastic mugs will not work. You should imprint the message you want to convey on the plastic mugs. You can also imprint your business logo, the funny quotes or cartoons that best express your message.

Thus, using the promotional plastic mugs for advertising is a good marketing idea. Now it has become immensely popular means for advertising a product or service. The cost-effectiveness is among the primary reasons for using the promotional plastic mugs. If you want to use cheap as well as durable promotional mugs, then the plastic mugs are right for you.

Author About:
Charlotte Bradbrook from Award Promotions writes about Promotional Plastic Mugs . For more information about Promotional Plastic Mugs contact us now. Please don’t forget to visit at http://www.awardpromotionalmugs.com/

If you are on the lookout for a way to advertise your company or make your logo seen, you can do it by the promotion mugs. They are one of the most effective advertising tools. You will hardly find a person, who does not use a mug everyday. People use mugs to drink tea or coffee. But even those who does not drink tea or coffee love the beautifully printed mugs. Here follows some tips to use the promotional mugs as a great business tool.

How to advertise your company

If you want to advertise your company name, logo, and other brand information, you should customize your promotional mugs. Customizing your promotional mugs means designing the mugs with the logos, company name or other information and picture. Now with the help of the latest printing technologies, you can easily customize your mugs by imprinting your company name, logo, slogan, website URL, contact details, and message on it. You can design yourself or take professional help to design your mugs. You should try to apply the latest photographic transfer techniques in order to get the superb color reproduction and a dishwasher safe finish. If you use the technology, your mugs will not be discolored after repeated usage and washing.

Who to give your promotional mugs

People of all ages love a well-designed mug. A beautiful promotional mug makes an excellent gift. So, you can use the promotional mugs as great souvenirs of class or family reunions, anniversaries and large scale birthday celebrations. You can also give promotional mugs to your employees to recognize their outstanding customer service, perfect attendance, high productivity, and as a host of other awards. You are giving the promotional mugs does not mean that there must have a direct correlation between your business and coffee or tea. The promotional mugs in fact make a more appealing gift than pens, umbrellas, caps, mouse mats etc. Thus, you can easily use the promotional mugs as gifts.

A Quick Return on Investment

Any kind of advertising is costly. But most of the time it takes time to get the return on investment regarding the advertisement. In this case, the promotional mugs give quick result. The promotional mugs get the quick as well as the maximum exposure. But unlike other ways of advertising, the promotional mugs are inexpensive. So, you can expect a quick return on investment from uniquely designed promotional mugs.

Types and Designs

The promotional mugs are available in various types, shapes and designs. There are ceramic promotional mugs, which are a bit expensive. There are also earthenware, plastic, or even stainless steel promotional mugs. They are also available in the traditional pint or Irish coffee styles. Regarding the colors, the options are unlimited. If you want to save money, you can buy the promotional mugs in wholesale.

Thus, the promotional mugs are affordable as well as effective advertising tools. If you want to quickly make your product or brand known to others, you can use the promotional mugs.

Author About:
Charlotte Bradbrook from Award Promotions writes abourt Promotional Mugs. For more information about Promotional Mugs contact us now. Please don’t forget to Visit at http://www.awardpromotionalmugs.com/

It is not a surprise that a simple coffee mug can be a great promotional tool for your business. It is a subtle, but very effective advertising tool you can use in order to make your product, brand or service known to others. If you want to learn more about how to promote your business with coffee mugs, go through the following article.

Putting the brand or name into the minds of people is considered as one of the best advertising policies. But it is always tough. It is very tough to get your company’s name and brand into others’ homes and offices. But you can easily do it through the use of promotional coffee mugs. The mugs, containing your company name or product, will serve as your especial tool to maintain “top of mind” presence in the minds of people.

If you want to promote your business with the use of coffee mugs, you should customise it. You can do so by imprinting it with your company’s name and logo. Advertising with coffee mugs is also very inexpensive, advertising is usually a costly process, but advertising in this way is not only cost effective but lasting too. Day after day, week after week and month after month your printed coffee mugs will be used and remain on desks giving maximum awareness for your advertising spend.

Designing the printing on your coffee mug is important, if you just imprint your company’s name on the mugs this may not give a result as adding your website and contact details. If you want to have a good result from your promotional campaign, you should design your mugs with great care. You can take professional help to design your coffee mugs and perhaps you can put some interesting quotes or pictures on the coffee mugs to make them more attractive.

You can run a promotional coffee mug campaign on some special occasions. You can, for example, run a campaign on an event such as a new product launch, and you could commemorate such an event by giving people a promotional mug. There’s no doubt that there will be a positive effect on the buyers.

Another great occasion is tradeshows. All kinds of potential customers visit trade shows, and you can take this as a great opportunity to run a promotional coffee mug campaign. Instead of giving each visitor a promotional mug free, perhaps you can take a different strategy like when advertising the fact you are attending a trade-show you could add a promo code like “present this ad to our booth and get a free coffee mug”. The promise of a free coffee mug will undoubtedly attract the visitors to your stand, and in this way, you can monitor your advertising campaign, and maximise your trade show event.

There are various types of coffee mugs available in the market. They are available in various shapes, styles, sizes and colours and are also available in such metals as steel, ceramic, plastic, and porcelain.
In summary a promotional coffee mugs campaign is one of the best ways to advertise. By follow the above-mentioned tips you can make your promotional coffee mug campaign more successful.

Author About:
Charlotte Bradbrook from Award Promotions writes abourt Promotional Coffee Mugs. For more information about Promotional Coffee Mugs contact us now. Please dont forget to visit at http://www.awardpromotionalmugs.com/

Promotional ceramic mug is one of the most popular promotional products all over the world. The ceramic mugs are the cheap but effective way to promote your company or a new product. You can build a sustained customer relation with the help of the promotional ceramic mugs. If you want to learn more about the promotional ceramic mugs, go through the following article.

There are several advertising methods such as advertising through newspapers, television etc. But most of the advertising methods are costly. If you own a small business, you may not be able to afford giving ads to newspapers or television regularly. In this case, you have to try the different methods. Advertising through the promotional products is a good marketing policy for those, who have a limited budget but want enough exposure. In this regard, you can use the ceramic promotional mugs as the right advertising tools for your business. Thus, the promoting through the ceramic mugs has advantages over the traditional ways of advertising.

Using the ceramic promotional mugs has some advantages over the traditional ways of advertising. The word lasting or durable is very inappropriate for advertising. But it is true regarding the promotional ceramic mugs. If you, for example, give your customer a ceramic mug that has your business logo or name imprinted on it, he or she will use it for a long time. Your ceramic mug will be used for coffee, tea, or hot chocolate. So, it will continue to advertise your company for as many years as your customer uses it.

In order to advertise through the promotional ceramic mugs, you will have to customize them. By using the latest technology, you can imprint the message, picture or the logo of your business on your ceramic mugs. In order to make it more interesting, you can imprint a funny quote on the mugs. If your target audience is children, then you can imprint a cartoon on the ceramic mugs. So, customize the mugs according to your target audience.

The promotional ceramic mugs campaign can be undertaken on several occasions. If you are launching a new product, you can run a promotional ceramic mugs campaign on this occasion. People love free things. So, by running a promotional ceramic mugs campaign, you can quickly get your new product known to a wide range of people. Whenever you have a sale of your new product, you can offer a ceramic mug. It will not only help you introduce your product, but also help you establish a good customer relation.

The promotional ceramic mugs will also make perfect gifts. You can give them on such occasions as anniversary, birthday etc. You can also give the promotional ceramic mugs to your employees.

The promotional ceramic mugs are available in various colors. They are also available in various sizes and shapes including large steins, simple coffee mugs, or larger like a big hot chocolate mug.

Thus, promoting your business or product through the promotional ceramic mugs is a good way to advertise. So, you can buy the promotional ceramic mugs according to your budget and the target audience.

Author About:
Charlotte Bradbrook from Award Promotions writes about Promotional Ceramic Mugs. For more information about Promotional Ceramic Mugs contact us now.Please don’t forget to visit at http://www.awardpromotionalmugs.com/

Promo mugs are one of the most desired promotional business gifts around the world. If you want to take a promo mugs campaign to promote your business or a product, you can do it easily. In order to have the maximum effect selecting the right promo mugs for your business is very important. If the promo mugs do not suit the taste of the recipient, then you may not get the desired success. This article gives some tips and advice to ensure you get the promo mug that is most suitable for your campaign.

Promotional mugs are available in various shapes and colours and materials. The most prominent mugs include china mugs, earthenware mugs, plastic mugs, glass mugs to name a few. When ordering your mugs, take time to consider what impact the various colours, materials and shapes will have with your intended recipients.

If your intended recipients are children, it would be recommended to go for plastic mugs, as these are more durable than earthenware mugs which could chip with mis-use. There are also mugs that have attractive three dimensional cartoon characters on them or the mugs that have characters imprinted inside as well as outside. You can add more features to your mugs, for example, if you are promoting chocolates, you can imprint a cartoon eating a chocolate, or looking at a bespoke mug with your chocolates moulded into the mug itself. Thus, if you keep in mind the choices and tastes of the children; you will get more success.

Ceramic earthenware mugs are probably the most popular mugs. These mugs are also available in a large number of colours and shapes. By using the latest technology, you can choose to have your brand name or product name printed on these mugs. You can also have your product’s photographs printed on them. Some common finishes include laser etching, 3D, heat change mugs, to name but a few.

Mainly used in restaurants and coffee houses another popular shape of promo mugs are glass mugs. Glass mugs are available in various cute designs and shapes. So, if you are targeting restaurants and coffee houses for your promotional campaign, it would be advisable to look at the glass mug option.

If you are looking for long lasting and cheap promo mugs, perhaps you should opt for the plastic mugs.Plastic promo mugs are less expensive than other kinds of promo mugs and are more durable especially for workers on the move.Available in transparent, coloured and translucent colours, plastic mugs are a great marketing tool. Some more common plastic promo mugs include glitter finish mugs, plastic tumblers and premium plastic mugs.

By selecting the promo mugs that will be most suitable for your audience, you should be able to maximise the impact of your promotional campaign. Don’t forget to select the shapes, materials and designs according to the taste and choices of your target audience.

Author About:
Charlotte Bradbrook from Award Promotions writes about Promo Mugs . For more information about Promo Mugs contact us now. Please don’t forget to visit at http://www.awardpromotionalmugs.com/

Printing mugs well is a must for a promotional mugs campaign. Printing mugs means to draw appropriate pictures, quotes, and messages on promotional mugs. It is very important, because the success of your promotional campaign will largely depend on the print and the designs of your mugs. If you are thinking about a promotional mugs campaign, you should have an idea about the methods and importance of printing on mugs.

Promotional mugs can be one of the best ways to advertise. Advertising through promotional mugs is most likely one of the cheapest ways to get your company logo, product or slogan in front of decision makers. If you can print your promotional mugs well, people will remember your company name or product until they finish using it.

There are certain things you must keep in mind for printing your mugs to a high standard. One of the main things to consider would be to ensure you print your mugs according to the taste and the choices of your target audience. By understanding what your target audience is looking for, you can ensure the mugs are used time and time again to continually deploy your brand or message for many years to come.

There are several methods you can use to print your mugs. The most popular printing methods include screen printing, digital printing and transfer printing. For printing the logo, message or theme of your business, you can simply use the screen printing method. Screen printing is also excellent for large quantity orders and a quick turnaround time. You can also apply the digital printing method to print high-resolution photographs on your mugs this method is mainly used for smaller print runs. Another way to create bright, vibrant images is to use the dye sublimation method.

Once you have decided on how you want to print your mugs, you need to decide on what mugs shape will be most suitable for your campaign. Promotional mugs range from budget busting ceramic mugs to bone china, plastic and even travel mugs. You can print your mugs for personal, business, or promotional purposes

Thus, printing mugs is very important for a promotional mug campaign. In order to print your mugs well, you should have a clear idea about the purpose of your campaign, the target audience and the available techniques. Keep the above techniques in mind to print your mugs well.

Authot About:
Charlotte Bradbrook from Award Promotions writes about Printing Mugs. For more information about Printing Mugs contact us now. Please don’t forger to visit at http://www.awardpromotionalmugs.com/